The Jacksonville Humane Society is here to help pet owners in our community by offering a wide range of free and low cost services. We are here to help you keep your dog or cat in your loving home. Please select from the menu below for more information on our resources:
All inquiries and requests of this nature should go directly to our Pet Safety Net team:
904-493-4584 (leave a message)
Our team receives a high volume of requests daily. We appreciate your patience. Calls and emails are returned in the order they were received. Thank you!
The JHS Pet Food Pantry is open on Saturdays from 10 a.m. to 12 p.m. at our facility warehouse, which is located at 1817 Foster Drive, Jacksonville, FL 32216. (Directly adjacent to our main shelter at 8464 Beach Blvd.)
Pet owners must provide proof that your pets are spayed/neutered to receive this service. No other eligibility requirements are necessary. You can contact our Pet Safety Net team or come by on a Saturday for more information.
The JHS Animal Hospital provides quality, affordable care to the public regardless of income status. If you are unable to afford veterinary care, our Pet Safety Net team can provide you with options. Please reach out with any questions.
The JHS Animal Hospital provides low-cost spay and neuter services to the public without any income requirements. We are able to provide free spay and neuter services when funding is available. Please contact our team for guidance.
If you are experiencing behavioral issues with your pet and don’t know what to do, call the Pet Behavior Helpline. Our trained staff can assist with correcting many types of behavior problems for both dogs and cats. To utilize this free community service, call 904-493-4586 or email firstname.lastname@example.org.
If you feel that you are out of options and finding a new home is best for your pet, we encourage you to try re-homing your pet on your own rather than surrendering to our facility. We’re here to help! You can list your pet at no cost on the Community Pet Page of our website. It will be seen by the more than 30,000 visitors who come to our website each month.
Please email PetPage@jaxhumane.org with your name and contact information, your pet’s information including name, age, species (cat or dog), pictures that showcase your pet, and a brief, positive description of your pet. Be sure to include spay/neuter status.
AdoptAPet.com is another website where you can feature your pet for adoption. They help you handle the adoption process and the adoption fee you charge can be donated to JHS so we can continue to help others.
The Jacksonville Humane Society is able to provide temporary boarding for emergencies on a limited basis. If your situations requires this type of assistance, please contact our team at 904-493-4584 and leave a message or email PetSafetyNet@jaxhumane.org.
Due to the high volume of requests, our team may take up to 72+ hours to return your call or email.
Note: JHS works with Hubbard House to help victims of domestic violence when able.
Did you find a lost pet in Jacksonville? We encourage you to look for the owners, using these Jacksonville tips and resources.
Animal Care and Protective Services is responsible for the intake of strays in Jacksonville. Call 904-630-CITY or click here for more information.
JHS can take in strays on a limited basis with an appointment. Please contact our Pet Safety Net team to discuss your options.
If you have exhausted all your options and feel that you must surrender your pet, please contact our Admissions Department to discuss your options. Pets are taken by appointment only.
Call: 904-493-4584 and leave a message.
Our team receives a high volumes of requests daily. We appreciate your patience. Calls and emails are returned in the order they were received. Thank you!
Community Cats are free-roaming cats who may not have a permanent residence, but are cared for by members of the community. Click here to find more information and resources for cats like this in Jacksonville.
If your pet is lost of missing, please view our lost/found pets and other resources here.
If you need to report animal cruelty in Duval County, you must contact Animal Care & Protective Services. Please call 904-630-CITY or click here to report online.