Surrendering a Pet

Surrendering a pet is never an easy decision to make. The JHS Safety Net program may be able to help you keep your pet! For information on the options JHS can provide you, click here: Pet Safety Net

Once you’ve decided that there are no other solutions, and have made the decision to find a new home for your pet, there are several options to consider.

1. Ask Your Network For Help

First, notify friends, relatives, neighbors and co-workers that you need to find a new home for your pet. This type of networking can have very positive results.

2. Rehoming Your Pet

As the pet’s owner, you have the best chance of finding your pet a new home. By making a determined effort and not surrendering to our shelter, you’ll also be creating a future for another animal by leaving a spot open at our shelter.

Ways to rehome your pet on your own:

3. Surrendering Your Pet to the Jacksonville Humane Society

JHS does not euthanize animals to make room for others, our space is almost always at or above capacity. Therefore, we cannot accept walk-ins or drop-offs; pets are admitted by appointment only. If you can no longer care for your pet, have attempted to rehome your pet on your own and would like to discuss the possibilities of surrendering it to the Jacksonville Humane Society for adoption, please follow the steps of our admissions process:

» Call to schedule an admissions appointment

To make an appointment and/or be added to our waiting list, please call our Animal Admissions office at 904-493-4584 and leave a message with your information. Appointments are made based on available space. An Admissions Counselor will conduct a brief phone consultation and collect some information from you about the pet you are looking to surrender.

You may be asked to pay an admission fee of $25-50 per pet. All pets must pass our medical and behavior evaluations.

» Prepare for the appointment

Gather proof of your pet’s veterinary history, medical records and any medications it may be taking.

» At the appointment

Appointments usually take 30 minutes. Please bring the following things with you to your appointment:

  • Pet (cats must be in a carrier; dogs must be leashed)
  • Past veterinarian records
  • Medications the pet is taking
  • Payment for the Surrender Fee. The fee is $25 for healthy, spayed or neutered pets and $50 for healthy, unaltered pets. We accept cash and all credit cards – No checks

*Note: an admissions appointment does not guarantee that your pet will be accepted. After a thorough examination of your pet, we will consider accepting it if we determine that it has a reasonable chance of being adopted. If we do not feel your pet is an adoption candidate, you will be asked to take your pet back home.