Surrendering a Pet

Surrendering a pet is never an easy decision to make. It’s also not the kind of decision anyone would want to regret. That’s why we recommend addressing the issue that is causing the need to give up the pet before making that decision. Is it because the pet is misbehaving? Often times pet behavior training can correct problems that are otherwise considered uncorrectable. Is because of an allergy? Talk to a doctor or allergist—there are lots of new medications that can treat pet allergies. The JHS Safety Net program may be able to help! For information on how the program may help you keep or rehome your pet, click here: Pet Safety Net

Once you’ve decided that there are no other solutions, and have made the decision to find a new home for your pet, there are several options to consider.

1. Communicate, Network, Get the Word Out

First, notify trusted friends, relatives, neighbors and co-workers that you need to find a new home for your pet. More often than not, this type of networking can have very positive results. Plus, you may even get to visit on occasion if you find your pet a new home within your social network.

2. Rehoming Your Pet

No one knows your pet better than you. As the pet’s owner, you know its likes, dislikes, interests and temperament better than anyone else, and therefore you have a greater chance of finding a successful rehoming arrangement than anyone else. By making a determined effort to find your pet a new home, not only will you be giving it a better future—you’ll also be creating a future for another animal by leaving a spot open at our shelter.

Ways to rehome your pet on your own:

  • Post an ad/adoption profile on our Community Pets page by clicking here.
  • Ask local veterinarians if you can post signs in their clinics
  • Ask local pet-related businesses if you can post signs in their stores
  • Place an ad in the paper and Internet

3. Surrendering Your Pet to the Jacksonville Humane Society

On October 1, 2005, the Jacksonville Humane Society became a limited admission organization. Since we do not euthanize animals to make room for others, our space is almost always at or above capacity. In order to maintain a safe and healthy environment for our animals, staff and visitors, we must follow a structured admissions process. Therefore, we cannot accept walk-ins or drop-offs; pets are admitted by appointment only. If you can no longer care for your pet, have attempted to rehome your pet on your own and would like to discuss the possibilities of surrendering it to the Jacksonville Humane Society for adoption, please follow the steps of our admissions process:

» Call to schedule an admissions appointment

Appointments are made based on available space. To make an appointment and/or be added to our waiting list, please call our Animal Admissions office at 904-725-8766, ext. 4584. An Admissions Counselor will conduct a brief phone consultation and collect some information from you about the pet you are looking to surrender. You may be asked to pay an admission fee of $25-50 per pet. All pets must pass our medical and behavior evaluations.

» Prepare for the appointment

Gather proof of your pet’s veterinary history, medical records and any medications it may be taking.

» At the appointment

Appointments usually take 30 minutes. Please bring the following things with you to your appointment:

  • Pet (cats must be in a carrier; dogs must be leashed)
  • Past veterinarian records
  • Medications the pet is taking
  • Payment for the Surrender Fee. The fee is $25 for healthy, spayed or neutered pets and $50 for healthy, unaltered pets. We accept cash and all credit cards – No checks

*Note: an admissions appointment does not guarantee that your pet will be accepted. After a thorough examination of your pet, we will consider accepting it if we determine that it has a reasonable chance of being adopted. If we do not feel your pet is an adoption candidate, you will be asked to take your pet back home.