JHS is Open By Appointment – Important Information


JHS remains committed to serving our community and being here for pets and the people who love them during this time.

Please note that our services including adoption, pet help, and veterinary services are by appointment only at this time.

To do our part to minimize the spread of COVID-19, JHS is making the following changes to our procedures:


Adoptions will be by appointment only; 7 days a week from 10 a.m. to 5 p.m. View our adoptable pets and click “Schedule an Appointment”.

We have pets in foster homes! Visit our Facebook group to learn more.

The Pet Help Center will remain open from 9 a.m. to 5 p.m. by appointment only.

If you find a lost pet, please exhaust all attempts to find the owners. We have many tips and local resources to help you.

- Assistance with found kittens is available here.

- Assistance with feral and community cats is available here.

Veterinary Services is open by appointment only. You will receive information prior to your appointment about what to expect before you arrive.

Phone: 904.493.4611

Our community programs, including Pawsitive Reading, Dogs Day Out, and Shelter Staycations, are on hold. We cannot take in any new volunteers at this time.

Information about our children’s camps is available here.

You can support neighbors in need by donating dog or cat food. Cat food is our #1 need.

JHS is an independent, local 501c3. Your monetary donation will help us save the lives of nearly 9,000 pets and serve 3,500 families this year.

NEW! Our JHS boutique is now online. Shop for gifts today! All proceeds support our mission.

More information on how to help is available here.


Know that JHS is here for our community during this time. We are excited to bring you lots of virtual cheer over the coming weeks! If you’re working from home or suddenly homeschooling or just searching for joy on your newsfeed … JHS is ready to bring smiles and useful content your way!

Follow us on social media: @jaxhumane and #jaxhumane.

We appreciate your patience and support as we navigate this experience together. We are better together!