JHS is Open By Appointment – Important Information


JHS remains committed to serving our community and being here for pets and the people who love them during this time.

Please note that our services including adoption, pet help, and veterinary services are by appointment only at this time.

Want to stay informed on how to help pets, including your own, in Jacksonville? Get our free guidebook today.

Check out our curbside wine pull to benefit our medical fund, presented by VyStar Credit Union.

To do our part to minimize the spread of COVID-19, JHS is making the following changes to our procedures:


Adoptions will be by appointment only; 7 days a week from 10 a.m. to 5 p.m. Use the links below to:

August is National Clear the Shelters Month. Our adoption specials include:

August 1st and 2nd:  Name Your Price for Dogs Over 30 lbs and Cats Over Six Months

August 15th and 16th: $20 Adoptions for All Animals

August 28th and 29th: Free Adoptions for All Animals

Note: During adoption specials, additional fees may apply. Learn more about our adoption process on our "How to Adopt" page. 

The Pet Help Center will remain open from 9 a.m. to 5 p.m. by appointment only.

If you find a lost pet, please exhaust all attempts to find the owners. We have many tips and local resources to help you.

- Assistance with found kittens is available here.

- Assistance with feral and community cats is available here.

Veterinary Services is open by appointment only. You will receive information prior to your appointment about what to expect before you arrive.

Phone: 904.493.4611

Our community programs, including Pawsitive Reading, Dogs Day Out, and Shelter Staycations, are on hold. We cannot take in any new volunteers at this time.

Information about our children’s camps is available here.

You can support neighbors in need by donating dog or cat food. Cat food is our #1 need.

JHS is an independent, local 501c3. Your monetary donation will help us save the lives of nearly 9,000 pets and serve 3,500 families this year.

NEW! Our JHS boutique is now online. Shop for gifts today! All proceeds support our mission.

More information on how to help is available here.

To reach the correct department and expedite your request via phone or email, use our JHS Company Directory.

Direct general inquiries to info@jaxhumane.org.

Note: Due to the high volume of calls and staff being stationed outside for curbside services, our ability to answer live calls is limited. Emails are encouraged. 
Wine Pull

Join us for our Curbside Wine Pull on Wednesday, August 19th - Saturday, August 21st, between 10 AM - 5 PM, benefitting the medical fund at JHS!

Select one bottle for a $30 donation or select 2 bottles for $50!

What will you pull?

Banshee 2016 – Cabernet Sauvignon The Four Graces 2017 - Pinot Noir Acrobat 2017 – Pinot Gris Chalk Hill 2017 – Chardonnay Roth Estate 2017 - Sauvignon Blanc Maschio Prosecco Tito's Handmade Vodka (1 Liter)

*There are no refunds or exchanges. Alcohol cannot be shipped must be picked up only. Must have a driver's license at pick up to confirm 21+.

Special thanks to VyStar Credit Union for making this event possible!

Click here to learn more.


Know that JHS is here for our community during this time. We are excited to bring you lots of virtual cheer over the coming weeks! If you’re working from home or suddenly homeschooling or just searching for joy on your newsfeed … JHS is ready to bring smiles and useful content your way!

Follow us on social media: @jaxhumane and #jaxhumane.

We appreciate your patience and support as we navigate this experience together. We are better together!