JHS is Open By Appointment – Important Information


JHS remains committed to serving our community and being here for pets and the people who love them during this time.

Please note that our services including adoption, pet help, and veterinary services are by appointment only at this time.

Want to stay informed on how to help pets, including your own, in Jacksonville? Get our free guidebook today.

To do our part to minimize the spread of COVID-19, JHS is making the following changes to our procedures:


Adoptions will be by reservation only; 7 days a week. Use the links below to:

Adoption Specials

Subaru of Jacksonville will be sponsoring the first dog of every day all-October-long!

This will be on a first-come-first-served basis, by appointment.

Please visit jaxhumane.org/adopt to browse our available pets and to schedule an appointment time to come to JHS.

All animals will be spayed/neutered, microchipped, and up-to-date on vaccines.

*Additional fees may apply

FREE Adoption Event thanks to Subaru of Jacksonville!

Join JHS on October 24 & 25 for FREE adoptions on all appointments from 10 AM - 5 PM.

Please visit jaxhumane.org/adopt to browse our available pets and to schedule an appointment time to come to JHS.

All animals will be spayed/neutered, microchipped, and up-to-date on vaccines.

*Additional fees may apply

Note: During adoption specials, additional fees may apply. Learn more about our adoption process on our "How to Adopt" page. 

The Pet Help Center will remain open from 9 a.m. to 6 p.m. Monday - Friday and 10 a.m. to 5 p.m. Saturday - Sunday, by appointment only.

If you find a lost pet, please exhaust all attempts to find the owners. We have many tips and local resources to help you.

- Assistance with found kittens is available here.

- Assistance with feral and community cats is available here.

Veterinary Services is open by appointment only. You will receive information prior to your appointment about what to expect before you arrive.

Phone: 904.493.4611

Our community programs, including Pawsitive Reading, Dogs Day Out, and Shelter Staycations, are on hold. We cannot take in any new volunteers at this time.

Information about our children’s camps is available here.

You can support neighbors in need by donating dog or cat food. Cat food is our #1 need.

JHS is an independent, local 501c3. Your monetary donation will help us save the lives of nearly 9,000 pets and serve 3,500 families this year.

NEW! Our JHS boutique is now online. Shop for gifts today! All proceeds support our mission.

More information on how to help is available here.

To reach the correct department and expedite your request via phone or email, use our JHS Company Directory. Direct general inquiries to info@jaxhumane.org. Note: Due to the high volume of calls and staff being stationed outside for curbside services, our ability to answer live calls is limited. Emails are encouraged. 
Holiday Wishes Petco Contest
Do you have an adopted pet from JHS?

Share the ways that your adopted pet has changed your life to help make Holiday Wishes come true for JHS!

Simply write a brief story, then add a few photos of you and your pet, & you're done.

Submit your story online at petcofoundation.org/holidaywishes.

Not only will JHS have the chance to earn a lifesaving grant from the Petco Foundation, but you will also have a chance to win a pair of BOBS from Skechers shoes + a Petco shopping spree and for you and your pet!

Adopters can submit stories now – September 23, 2020

*Early submission is encouraged

Click here to enter

Jacksonville's Cutest Pet Photo Contest
Do you think you have the cutest dog or cat in Jax? Time to make it official! The Jacksonville Humane Society (JHS) is thrilled to launch our first-ever Jacksonville's Cutest Pet Contest sponsored by Purina. This is your chance to show the world – or at least the First Coast – just how adorable your furry bff is. The winning pet will earn the title of "Jacksonville's Cutest Pet" and be featured on digital billboards across Jacksonville and on the JHS website throughout 2021. 11 runners-up will earn the title of JHS Spokespet of the Month and be featured on the JHS website for one month in 2021. Every single contest entry and vote will provide JHS with much-needed, lifesaving funds that enable us to continue serving our community and caring for nearly 9,000 dogs, cats, kittens, and puppies each year. We can't wait to see all your picture paw-fect pets! Thank you so much for supporting JHS. Generosity breeds joy. Click here to enter.


Know that JHS is here for our community during this time. We are excited to bring you lots of virtual cheer over the coming weeks! If you’re working from home or suddenly homeschooling or just searching for joy on your newsfeed … JHS is ready to bring smiles and useful content your way!

Follow us on social media: @jaxhumane and #jaxhumane.

We appreciate your patience and support as we navigate this experience together. We are better together!