Tech Support

Do you need help opening, saving, viewing, or printing your JHS Guide to Free and Low-Cost Pet Resources? Check the information available below:

Technical Support: 

1. Downloading the Guide

2. Opening the Guide

3. Downloading & Using Adobe Acrobat Reader

4. Printing the Guide 

5. *Where are my Bonuses* I was supposed to get with my download?

 

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1. Downloading the Guide

 

You should have been taken immediately to a download page where you could download your guide and bonuses.

 

If not, here is the link to download the guide.

 

 

https://www.jaxhumane.org/wp-content/uploads/2020/07/Jax-Humane-Resource-Guide.pdf

 

 

Make sure you save the files (by following the instructions on the download page) to your hard drive in a place you can find them before you do *anything* else.

 

You should save the file to your “desktop” so you can find it easily and quickly once you have finished downloading.

 

Unless you change the name of the file you downloaded, it is named Jax Humane Resource Guide — this is important to know if you have a problem finding the file later.

 

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2.Opening the Guide

 

Once you have downloaded the guide to your computer’s desktop (or whatever folder you saved it in) then simply double click the file and it should open in Adobe Acrobat Reader.

 

If it does not open automatically in Adobe Acrobat Reader –then open Adobe Acrobat Reader by clicking “Start” then “Programs” then “Adobe Acrobat” then “Acrobat Reader”.

 

Once you open the Adobe Acrobat Reader program click “File” “Open” then (if you save the file to your desktop) go to your desktop and open the file named Jax Humane Resource Guide.

 

This should open the guide file in your Adobe Acrobat Reader.

 

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3. Downloading & Using Adobe Acrobat Reader

 

If you need Adobe Acrobat Reader (or if you need to upgrade) you can download the FREE Reader software/upgrade by going to:

 

http://www.adobe.com/products/acrobat/readstep.html

 

You can get the latest version of Adobe Acrobat Reader FREE!

 

Adobe Acrobat Reader comes with an extensive “Help” file – if you have questions about how to operate the program — please open the Adobe Acrobat Reader program, click “Help” and make the appropriate selection.

 

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4. Printing the Guide

 

Open Adobe Acrobat Reader by clicking “Start” then “Programs” then “Adobe Acrobat” then “Acrobat Reader”.

 

Once you open the Adobe Acrobat Reader program click “File” then “Open” then (if you save the file to your desktop) go to your desktop and open the file named Jax Humane Resource Guide.

 

Then click “File” then  “Print”.

 

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5. Where are my bonuses I was supposed to get with my download?

 

BONUS #1 – One Exclusive Invitation to participate in One Day Only: Focus On the Paw-sitive, our first-ever virtual day of action to celebrate YOU, our community of pets and the people who love them. Details coming soon.  Make sure you save the date right now to reserve your spot. 

 

Click Here To Claim

 

BONUS #2 – Insider Access to small, but simple ways you can make a difference for pets and families in need delivered to your inbox for a limited time. You may be stuck at home, but there are definitely ways you can make an impact for others and help us spread paw-sitivity. 

 

So keep your eyes peeled!

 

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If none of these answer your specific question then please contact us at info@jaxhumane.org. We will respond as quickly as possible.